Serving
Mohave County
May 2024
Volume 24 Issue 3
COMPLIMENTARY

Oct 2023 | October 2023

MEC offers different plans to help customers budget payments

October 2023

October 2023

Budget Billing Plan
The Budget Payment Plan is offered to help customers budget electric service payments evenly over a 12-month billing cycle. Knowing what your monthly electric bill will be makes it easier to budget effectively. The Plan is available to all residential service customers who have a current account balance (no past-due amounts outstanding) and who have service at their current residence for the past 12 consecutive months.
Monthly payments under the Plan are calculated as follows: The total number of kilowatt-hours used over the last 12 months is divided by 12 to obtain an average monthly kWh usage. This figure is multiplied by the current kWh rate, to which is added the monthly member service charge, plus taxes, to get an average monthly cost figure. The customer is billed this set amount monthly for 11 months, beginning with the November billing cycle.
On the 12th month (October), the bill will reflect any underpayment or credit relative to actual usage. Mohave Electric keeps track of actual kWh usage. Members who underpaid actual usage costs will be required to pay the total amount due to bring their account balance to zero in order to remain enrolled in the Plan. Any credit balance will be applied to a member’s account. You may discontinue participation in the Budget Payment Plan at any time.
Members may remain on the Plan as long as the Cooperative receives monthly bill payments on or before the “Due Date” shown on the statement. Late payment will be grounds for cancellation of a member’s participation in the Budget Payment Plan.
Enrollment for the Budget Payment Plan is in October only. Members will receive a reminder card with their September billing. If you have questions regarding the Plan, call the Billing Department at (928) 763-1100.
Mohave Prepay
Mohave Prepay is an optional pay-as-you-go plan under an Arizona Corporation Commission approved tariff that allows qualified Residential and small commercial members to prepay for electricity when you want and in the amounts you want. Instead of paying a monthly bill for electric service provided, usage is calculated daily and payments made in advance. Mohave Prepay members never pay a late charge, disconnect fee, or reconnect fee so long as their prepay account is not closed. New Prepay customers pay the standard $5 membership fee (if not previously paid), a $40 establishment fee, and establish a prepaid account balance of at least $40.
If it’s easier to start electric service without posting a deposit and to make smaller more frequent payments rather than one larger payment each month, Mohave Prepay may be for you. Purchasing power is quick and easy, even on weekends and holidays through Mohave’s automated phone and internet remote bill pay service. This plan allows customers to:
• Eliminate deposits and monthly bills
• Customize a payment schedule
• Buy electricity at your convenience
• Monitor your consumption
Mohave Prepay is only available to qualified Mohave residential customers and small commercial members. It is not available if you are enrolled in Budget Billing, Time of Use, Net Metering, have 3-phase service, or have a Critical Account (dependent on electric service for health reasons). As a Prepay Customer you must be able to physically reach your meter to press a reconnect button, receive and understand messages regarding your balance, and to timely make pre-payments by phone, internet, or at Mohave’s office. This service is not intended for members with physical infirmities, that are housebound, or that cannot readily receive messages and make payments over the phone or internet.
You will receive a low balance notice by voice-mail, e-mail, or text message once your balance reaches a pre-determined level ($25, $35, or $50 depending on the season). This will give you time to purchase more power before the meter stops. If you do not purchase more power, the meter will stop and the power will turn off during Mohave’s normal business hours (Monday through Friday 8 a.m. to 5 p.m., excluding Mohave recognized holidays). However, your power will be re-energized within 2 to 24 hours once a payment is made bringing your prepaid balance to $20 or more. For the safety of you and your property, you must then press a reset button at your meter to restore electric service to your residence.

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